Cisco Unified Communications Manager
It is the core of the unified communications solution, it will find all the functionalities you need for processing calls, call forwarding, intercom, conferencing, and more easy-to-use mobile communications that never, suffer redundancy and growth for thousands of users.
Cisco Business Edition 6000 (BE6000)
Offers a complete range of collaboration tools: the voice of high quality, video, messaging, instant messaging and presence, conferencing, videoconferencing, services for contact centers, mobility capabilities, and more. With these tools your small or midsize business can increase the productivity of the employees and strengthen relationships with customers and business partners.
Cisco Business Edition 7000
Built on the platform (Cisco UCS ®) virtualized Cisco Unified Computing System ™, the Cisco Business Edition 7000 (BE7000) is equipped with applications of collaboration for voice, video, mobility, messaging, conferencing, messaging snapshot and presence, and contact center. You can activate them in accordance with the needs as well as easily scale through the BE7000 Server deployment additional.
Cisco Unified Communications System
Offers employees achieve new levels of productivity and innovation in a more connected work environment. Cisco Collaboration Systems Releases (CSR) They provide a comprehensive infrastructure, applications and criteria of designed, tested and integrated assessment to provide a user experience upper. They support simple, productive and profitable collaboration, by any person, at any place and on any device.
Cisco Unified Contact Center Enterprise
Monitors the availability of resources, and offers to each contact the resource more suitable in the enterprise. The profiles of every customer contact software using related data, such as number and calling the line of identification, call numbers to enter, the data submitted in a web form, and information obtained from a search of the database of customers. At the same time, the system controls the resources available in the contact center to meet the needs of customers, including workers skills, attributes and availability, interactive voice response (IVR of State and queue).
Cisco Unified Contact Center Express
It helps to give each of the contacts with the correct agent from the first time. Allows this accuracy with business rules and sophisticated for incoming voice and outgoing, email, web chat, and customer interaction management. Also offers numerous services and agent desktop and have the flexibility to climb to higher, more demanding environments.
Cisco Packaged Contact Center Enterprise
Cisco Hosted Collaboration Solution for Contact Center
Is designed for companies with large and small contact centers ranging from 10 to 12 thousand employees or agents by request of the client. Integrates with Cisco Hosted Collaboration Solution so that the clients can access multiple applications and services in a single platform.
Cisco Unified Customer Voice Portal
It is an award-winning product that offers self-service based on IP and routing of calls. Combines open standards supported for discourse with the development of calls from the industry to provide better control and intelligent applications self-service custom people who call – either as a system freelance interactive voice response (IVR) or transparently integrated with a Contact Center.
Cisco WebEx Meetings
It can help you achieve better business results through more productive, with the participation web meetings. With this platform focused on people, the teams can collaborate anytime and anywhere, even through of mobile devices. Streamline the process of meeting with an online space centralized to share information related to the meeting. Organize easily, prepare, and monitoring of all meetings.
Cisco WebEx Meetings Server
Conference solution that combines audio, video and web conferencing into a single solution. With meetings Cisco WebEx Server, can respond to the requirements of Organization for greater productivity and innovation of employees, as well as the support of collaboration more dynamic and flexible work styles.
Cisco TelePresence Server
It contains multi-party video for unified communications deployments. Capabilities of video, audio, and the distribution of flexible content that allow videoconferences with multiple parts. You can easily create, launch and join meetings using standards-based video terminals. Or your devices Mobile or WebEx ® customers. Or even third-party video terminals. The server It provides high quality, standards for their systems-based videoconferencing Mobile, desktop, or rooms.
Cisco TelePresence Driver
It simplifies the collaboration of multiparty video. The allocation of resources is organized Conference for all users in a meeting. Cisco TelePresence driver It helps to ensure that the user experience is always consistent, regardless of the user, type and final venue. TelePresence driver It is a virtualized application.
Cisco Prime Collaboration
Eliminates the complexity of management and provides automated provisioning accelerated, monitoring in real-time, proactive solution to problems and trends long term and analysis. The solution delivers a first class experience of operations through an intuitive user interface and methodology operator optimized, which includes automated workflows that facilitates implementation and course administration.
Cisco TelePresence IX5000 Series
It brings together teams, customers, and partners to make decisions more quickly. The experience immersive and realistic increases commitment, which quickly builds relationships and confidence. IX5000 series offers an experience on a platform that is more easier and less costly to implement.
Cisco TelePresence SX Series
Provides a powerful and flexible platform for creating the best experience of video collaboration. The SX80 Codec was built with the integrator in mind, the flexibility that allows and creativity for video collaboration rooms custom make customer delight. The SX80 acts as the audio engine and video to incorporate HD video collaboration applications in large meeting rooms, meetings rooms and rooms specially designed application vertical.
Cisco DX Series
Provides native support for HD 1080 p at 30 frames per second (fps); interoperability with other H.264 Advanced Video Coding (AVC) video calls video terminals, including Cisco Unified IP Phone 9900 and 8900 series models; Cisco Jabber platform in personal mobile devices; and Cisco TelePresence ® endpoints and room system compatible systems.
Cisco IP Phone 8800 Series
Provides profitability and easy-to-use, high-quality high definition video input and provides your business with a complete set of voice communications. Some models also support telephony integration with mobile devices personal.